Kaanda beach life AB, org.no. 559216-0401, safeguards your personal privacy and always strives to protect your personal information in the best possible way. It is our goal to comply with all applicable personal data protection laws and regulations, such as the Data Protection Regulation or General Data Protection Regulation (GDPR) as it is also called. We aim to be clear and explain how your personal data is collected and processed by us and our partners. We do not collect or process more information than we need to fulfill your expectations and the obligations we have towards you. This policy helps you to to understand what kind of information we collect and how it is used.
This policy applies to all information collected through our website.
In order for us to have the right to process your personal data, we need a so-called legal basis. We process your personal data because the processing is necessary in order to fulfill the agreement we have with you as a customer through your purchase.
We also process your personal data because the processing is necessary in order to fulfill the legal obligations that lie with us.
We also process your personal data for the processing to be necessary for purposes related to our legitimate interest. The treatment is based on a balance of interests and involves situations where we want, or need to do something, e.g. communicate with you or promote our products and services, which are in our main advantage, provided that it does not harm your own interests or fundamental rights and freedoms.
Collection of personal data
We process information that you as a customer yourself have provided to us when you shop or visit our website and communicate with us. The personal information we process is your first and last name, your e-mail address, your telephone number, your social security number (in case you have chosen to provide this), your postal address and your user account.
We will only process your Social Security number when necessary due to the importance of a secure identification or if there is some other considerate reason. We use your social security number to the limited extent possible. The situations where we may process your Social Security number are when you purchase, when we need to identify you in customer service matters, when you request information about what personal information we process about you, request that we correct information about you that is incorrect, ask us to delete or limit the personal data we hold about you and that we provide you with a copy of the personal data we hold about you.
We also collect and process information from you when you shop or visit our website. Personal information that we process is information about your purchases and purchase history. We also process your personal data through the approval of cookies, see separate section below.
Processing of personal data
We process the aforementioned personal data to:
- manage your order / purchase to be able to:
- identify yourself
- deliver ordered item
- manage your payment
- process returns, exchanges and any complaints
- send you SMS notifications about delivery status
- Contact you if you have any problems with the delivery of your goods
- give you a personalized experience of our services through the collection of cookies
- fulfill legal obligations (eg regarding requirements in the Accounting Act, product liability and product safety)
- promote our products
- develop our knowledge of customers and analyze your customer behavior, which means that a so-called profiling happens. We provide you with offers that we think you will consider relevant based on the results of this analysis of your user behavior, and so as not to unnecessarily disturb you, be able to offer you products that match your wishes and needs
- handle customer service matters
- evaluate, develop and improve the company's services, products and systems for the customer collective as a whole
- prevent abuse of a service or prevent, investigate and investigate crimes against the company
Storage and transfer of personal data
Personal data is transmitted to our partners for the purpose of administering and facilitating your purchase and assisting us with marketing mailings. For example, these partners are transport company, payment partner, e-mail supplier, SMS supplier, web analysis provider and printing company. These companies are personal data assistants and we are still responsible for personal data. We ensure that our partners handle personal data in accordance with applicable legislation and in a secure manner by entering into agreements on the handling of personal data with them.
We store data on our own servers in Sweden or on servers provided by our partners.
Our partners and service providers are all domiciled in the EEA, as are their servers and other storage equipment located there. The only exception is Google LLC, see separate section under Cookies.
We may disclose your personal information to authorities that require us to disclose such information.
We may also share your personal information to allow a merger, acquisition or sale of all, or parts of our assets.
Time period for processing and storage
We only process personal data as long as there is a need to preserve them to fulfill the purposes for which the information was submitted, or collected. The same personal data can be stored in several different places for different purposes.
If you contact us via e-mail, our correspondence will be stored for as long as necessary to fulfill the purpose of the processing.
Personal information that we process for the purpose of managing customer relationships, including your purchases and user accounts, or to fulfill agreements and legal obligations to you, e.g. fulfill warranty, claim or cancellation obligations, are processed for the time necessary for us to administer the customer relationship and fulfill our agreement or our legal obligations and obligations to you.
Personal data that we process for accounting purposes is retained in accordance with applicable accounting legislation.
We will process your personal data for marketing purposes for one year from the end of your customer relationship with us.
Your personal data may be stored for a longer period of time than stated above if it is necessary to comply with legal requirements or government decisions.
Protection of personal data
When you shop with us you can feel safe and secure. We take steps to ensure that your personal information is always protected with us and that the processing takes place in accordance with applicable data protection rules as well as our internal guidelines and procedures.
We also ensure, through technical solutions and agreements with our partners and suppliers, that they handle your personal data securely and that they comply with personal data legislation.
Payment and invoice information is transmitted via an encrypted connection from our payment partner who administers the payment.
Right of access (so-called register extract): We want to be open and transparent with how we process your personal data. If you want to know more about how we treat your information, you can request a copy of us. You have the right to request access to the information recorded about you. If you would like such information, you must submit a written request to us. If we receive a request for a register extract, we will ask for information to ensure that the information is provided to the right person.
Right to Correction: You can request that your personal data be corrected if the information is incorrect or incomplete.
Right to delete: In certain circumstances, you have the right to have your personal data deleted, e.g. if:
- the data is no longer necessary for the purposes for which it has been collected or processed
- you object to treatment for direct marketing purposes
However, this does not apply if, for example, we are required by law to preserve the information.
Right to restriction: You have the right to request that the processing of your personal data be restricted.
Eligible Interest / Balance of Interest: You have the right to oppose treatments based on a balance of interest. However, we may continue to process your information, even though you have objected to the processing, if we are required to do so by law or authority's instructions or decisions.
Direct Marketing: You have the right at any time to object to your personal data being processed for direct marketing. The right also covers the analyzes of personal data (so-called profiling) that are performed for direct marketing purposes. Direct marketing refers to all types of outreach marketing measures (eg via mail, e-mail and SMS).
You have the opportunity to choose which communication channels we will use for mailings and personal offers, for example. you can choose to only receive offers via email, but not SMS. In that case, you do not need to object to the personal data processing as such, but contact our customer service.
Right to data portability: You have the right to have a copy of the personal data that moves you in a structured format and in some cases have this data transferred to another personal data controller. The right only covers information that you yourself have provided to us and that we process on a legal basis, such as an agreement with you. A prerequisite for data portability is that the transfer is technically possible.
Right to file a complaint: If you are dissatisfied with how we have processed your personal data, you can contact us at our contact details below.
We use different types of cookies:
- a permanent cookie remains on the visitor's computer for a specified period of time.
- a session cookie is temporarily stored in the computer's memory while a visitor is on a web page. Session cookies disappear when you close your browser.
- third-party cookies, these cookies have another company placed on your computer. It is third party cookies that include allows you to see targeted ads on other sites so-called. retargeting.
If you want to delete cookies already on your computer: see the instructions in your browser.
Google Analytics and Google Tag Manager (web analytics)
Google will use this information for the purpose of evaluating your use of the website and compiling reports of activity on our site.
Google may also transfer this information to third parties if required by law, or in the event a third party processes the information on Google's behalf. Google will not link your IP address with other data held by Google. By using our site, you agree that Google will process your information in the manner and for the purposes described above.
If you do not want your visits to our site to appear in Google Analytics statistics, you can install an extension in your browser. The extension is available for Internet Explorer, Google Chrome, Mozilla Firefox, Apple Safari and Opera browsers and is available here.
It is Kaanda beach life AB, org.no. 559216-0401, who is responsible for the processing of your personal data.
Feel free to contact us at firstname.lastname@example.org when you have questions about personal data we have stored about you.
Kaanda beach life AB, Harbergsvägen 11,193 35 Sigtuna, Sweden